Customer Support

https://www.indcareers.in/company/transact-global-bpo-and-call-center

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27/11, 2nd Main Rd, APMC Yard, Yesvantpur Industrial Suburb, Yeswanthpur, Bengaluru, Karnataka 560022, India
Job Detail
  • Industry:
    Customer Service / Client Servicing
  • Total Positions:
    30
  • Job Type:
    Full Time
  • Salary:
    Depends
  • Job Location:
    Bangalore, India
  • Minimum Education:
    Does not matter
  • Minimum Experience:
    Fresh Year
  • Apply By:
    Jun 22, 2020
  • Job Posting Date:
    Feb 15, 2020
Job Description

Job Description
Direct Walk-in at Transact Global 
Transact Global is young and dynamic. Although quintessentially Indian we serve an enviable international clientele of fortune 500 companies, governmental bodies, and the domestic sector.
On the outset of your employment, you will be joining as Customer Support Representative wherein you will be introduced to a world in which you are provided with comprehensive training in all the major streams including Customer Service and Operations on each level of your growth. 
You would be provided with handsome remuneration with basic salary and performance-based incentives.
* Salary Take Home: Rs.12,000/- to 28,000/- per month.
* Job Location: Bengaluru, Yeswanthpur.
* Languages: English, Hindi. Tamil, Kannada, Marathi.
* Job Role: Customer Support Representative/ Advisor/ Travel help desk/Sales.
* Experience: Freshers/ 0 - 1 year of experience in the relevant filed of Senior CSR.
* Work Timings: Day shift/ Rotational Shifts (Rotational week offs).
Summary of Job:
As the part of the responsibility, you shall be the Face of Transact Global
We focus to provide:
> Exceptional customer service to all enquirers, Emails, offers suggestions.
> Being polite, flexible and accommodating inefficiently handle a call.
> Achieve and Maintain a consistent image of the service through performance and service orientation
> Ability to meet and exceed customer expectations to achieve customer delight.
Documents required for Interview: Latest Resume
Qualification Required: Any stream Degree or 10 + 2 (PUC) can apply. Having relevant experience is an added advantage.

?Rounds of interview: 
Basic Aptitude
2. HR (Face to Face)
3. Manager round

Skills Required

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