Network Security Engineer

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1st Floor, AIHP Tower, 249G-Udyog Vihar, Phase - IV, Gurugram, Haryana 122015, India
Job Detail
  • Industry:
    IT - Software
  • Total Positions:
  • Job Type:
    Full Time
  • Salary:
  • Job Location:
    Gurgaon, India
  • Minimum Education:
    Does not matter
  • Minimum Experience:
    3 Years
  • Apply By:
    Jul 31, 2017
  • Job Posting Date:
    Jun 21, 2017
Job Description

Job purpose
We are looking for a technocrat with enriched experience in networks & security configuration along with proven customer management skills. The incumbent will provide technical support to Algosec’s customers by resolving their issues and ensuring products efficiency all times. S/he will interact with Algosec’s global teams on regular basis to resolve customers issues/concerns related to offered products.
Duties and responsibilities
· Supporting Algosec’s customers via email and over the phone and through webcasts
· Guiding customers and Sales Engineers in product installation, operations and troubleshooting
· Maintaining and updating the AlgoSec knowledge base
· Participating in the buildup of the support organization, introducing support methodologies and tools and more
· Working in tight integration with Algosec’s Israel based support center, and the US based support center
· Minimum a graduate in any stream. Graduation/Post Graduation in computer science/IT stream will be an advantage
· At least 3 years previous experience in similar positions, in a software company
· Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, etc.)
· Experience working with networking devices (Switches, Routers etc.), including virtual routing and Software-defined networking
· Knowledge of TCP/IP networking. DNS, DHCP and security protocols (IKE AES)
· Experience in support of network security software products
· Experience in Linux/UNIX environments
· Experience in programming in Perl, Shell scripts will be an advantage
Competencies & Behavior
· Willingness to work at irregular hours, to support our customers world-wide
· Willingness to travel 10% of the time, working on-site with AlgoSec customers in US
· Excellent interpersonal skills
· Independent, resourceful, problem-solver, result oriented
· Quick learning agility
· Team player, pleasant personality and with a high level of integrity

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