E Commerce Customer Support Executive

https://www.indcareers.in/company/mmf-infotech-technologies-pvt-ltd

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307 Vidhyapati Complex Opp, To Basketball ClubJanjeerwala Square. Race Course Road Indore:452001Contact Detail:07314038486, India
Job Detail
  • Industry:
    IT - Software
  • Total Positions:
    5
  • Job Type:
    Full Time
  • Salary:
    Depends
  • Job Location:
    Indore, India
  • Minimum Education:
    BA
  • Minimum Experience:
    Fresh Year
  • Apply By:
    Jul 01, 2018
  • Job Posting Date:
    Jun 15, 2018
Job Description

-Manage e-commerce customer service support through effective and timely use of email, Live Chat, Phone, customer support, and social media.
 
- Resolve inquiries and issues for e-commerce customers with a solution and satisfaction-oriented mindset.
 
- Support purchase order submission, customer service support, and through relaying prospect information to sales team.
 
 - Monitor, test, and troubleshoot e-commerce systems.
                                            
Requirements:
 
- Professional communication skills and work ethic.
- Self-starting, eager, and positive attitude .
- Proficient computer and software skills, including MS Office and spreadsheet.
 

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