307 Vidhyapati Complex Opp, To Basketball ClubJanjeerwala Square. Race Course Road Indore:452001Contact Detail:07314038486, India
IT - Software
Dec 09, 2017
Job Posting Date:
Nov 28, 2017
Provide chat, email support to resolve user problems with proactive
Follow predefined (as trained) support procedures and policies
Master the use of our support channels, processes & tools.
Identify and report Partner/user issues & feedback through appropriate channels.
Proactively identify opportunities to optimize and develop processes & tools geared
toward improving internal efficiency, resolution rate, and customer satisfaction.
Effectively and judiciously escalate issues with clear communication.
Support team lead/ manager when required.
Ability and willingness to quickly complete large volumes of work with high quality.
Work and communicate with cross-functional teams using various channels of
internal communication regarding Partner issues.
- Candidate must have excellent English writing skills.
- Candidate must have strong internet knowledge (Web browsers, search engines, email
platforms, shortcuts, etc).
- Ability to think quick.
- Ability to learn fast.
- Ability to make appropriate decisions and evaluate priorities accordingly.
Shift Time : 03:00 PM to 12:30 AM
Share Your Updated Resume at Careers@mmfinfotech.com
Visit our website at www.mmfinfotech.com
Contact at: 07314038486
Interview Venue at:
307 Vidhyapati Complex Opp, To Basketball Club Janjeerwala Square. Race Course Road Indore:452001 Contact Detail:07314038486
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