163, Afghan Ln, Delhi Gate, Nai Basti, Chatta Mohalla, Ghaziabad, India
Does not matter
Less than 1 Year
Mar 19, 2018
Job Posting Date:
Mar 03, 2018
Handling inquiries / complaints from customers, targeting the satisfactory closure.
Developing relationship with premium clients, thus enhancing the business.
Providing help and advice to customers using the organization’s product or services.
Communicating courteously with customers by telephone, email, letter and face to face.
Revert to the clients thus confirming the service.
Finding ways to measure customer Satisfaction and improve services.
Response Time: Cases should be handled with in the defined TAT.
Keeping accurate records of discussions or correspondence with the clients / customers
Consistency in quality.
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