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Customer Care Executive

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163, Afghan Ln, Delhi Gate, Nai Basti, Chatta Mohalla, Ghaziabad, India
Job Detail
  • Industry:
  • Total Positions:
  • Job Type:
    Full Time
  • Salary:
  • Job Location:
    Noida, India
  • Minimum Education:
    Does not matter
  • Minimum Experience:
    Less than 1 Year
  • Apply By:
    Mar 19, 2018
  • Job Posting Date:
    Mar 03, 2018
Job Description

Handling inquiries / complaints from customers, targeting the satisfactory closure.
Developing relationship with premium clients, thus enhancing the business.
Providing help and advice to customers using the organization’s product or services.
Communicating courteously with customers by telephone, email, letter and face to face.
Revert to the clients thus confirming the service.
Complaint management
Finding ways to measure customer Satisfaction and improve services.
Response Time: Cases should be handled with in the defined TAT. 
Keeping accurate records of discussions or correspondence with  the clients / customers
Consistency in quality.                

Skills Required

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