Domain Expert - must have experience of 2+ years in US mortgage underwriting.
Expertise in Underwriting – Reviewing Eligibility, Income, Credit, Collateral analysis, Assets.
Expertise in calculating Income for all Tier loans.
Experience in Post-Close/Investor Audits would be an added advantage.
Sound understanding of Mortgage LOS – Encompass360, Empower, PC Lender, Calyx Point, etc.
Must have had a minimum span of control of 15 agents in recent past.
Ensure deliverables are met per client SLA – Productivity, Quality & TAT.
Must have experience in training teams, transitions & operations management.
Define and document SOP, Work-flow diagrams, AS IS, TO BE processes & drill down to keyboard level Instructions.
Excellent written & verbal English communication skills.
Excellent logical and analytical skills
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