Provide on call techincal support U.S. * Provide them world class support and services along with the quality . * Worked on various in house tools to complete all work related tasks.
Troubleshooting different types of issues related to desktops, servers AD/ID s ,
Applications, Network and Network devices by incident manger and monitored all
devices of Networks (Pinging, icmp, snmp).
Installation, maintenance & troubleshooting DHCP, DNS, LAN, WAN, ETHERNET
network panel also.
Installation, Maintenance and troubleshooting of Operating Systems XP and Win
7,8,10.
Installation and troubleshooting all the basic software’s of desktop related.
Update Anti-Virus & keep the Computers in working conditions
Installation and configuration of Local / Network Printers.