International Voice (us Customer Support)

http://www.indcareers.in/company/robestek
Robestek
Hyderabad  -  India
1 Current Job Openings

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6-3-883/A/1/2, Punjagutta Officers Colony, Punjagutta, Hyderabad, Telangana 500082, India
Job Detail
  • Industry:
    Customer Service
  • Total Positions:
    15
  • Job Type:
    Full Time
  • Salary:
    11000-15000
  • Job Location:
    Hyderabad, India
  • Minimum Education:
    Does not matter
  • Minimum Experience:
    Fresh Year
  • Apply By:
    Sep 13, 2017
  • Job Posting Date:
    Sep 12, 2017
Job Description

Timings:24/7 (7 AM TO 4 PM FOR FEMALES)
Job description:
 
Undergraduate or any Graduate can apply
Excellent Communication Skills
Basic understanding of Networking Concept & Internet concepts
Flexible with Rotational Shifts
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers' requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.

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